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SalesForce CRM Training

Earn 5LPA to 15LPA

Salesforce CRM is a cloud-based platform that helps businesses manage their customer relationships, sales, and service processes. It enables teams to track customer interactions, automate workflows, manage leads, and analyze data through reports and dashboards. With tools for sales, customer support, marketing, and more, Salesforce helps companies improve efficiency and grow customer satisfaction.
4.9 (654 user ratings)
★★★★★ 4.4/5

SalesForce CRM Training Syllabus

  1. High Demand: Salesforce skills are in demand across many industries, increasing job opportunities.
  2. Certifications: Earning Salesforce certifications can boost your career prospects and credibility.
  3. Hands-On Experience: It offers practical experience with real-world business tools.
  4. Cloud Computing Skills: Develop expertise in cloud technology, a key area in today’s job market.
  5. Flexible Career Options: Opens doors to roles in sales, marketing, IT, and customer service.

Students gain valuable skills that are relevant for modern business environments.

Course content

  • Overview of Salesforce CRM and Cloud Computing
  • Salesforce Editions and Pricing Models
  • Company Profile Setup
  • User Interface and Language Settings
  • Fiscal Year and Business Hours
  • Profiles, Roles, and Permission Sets
  • Creating and Managing Users
  • Security Model (Sharing Rules, Field-Level Security)
  • Standard and Custom Objects
  • Object Relationships (Master-Detail, Lookup)
  • Creating and Managing Fields
  • Workflow Rules and Process Builder
  • Approval Processes
  • Flow Builder for Complex Automation
  • Creating and Customizing Reports
  • Building Dynamic Dashboards
  • Report Types and Filters
  • Data Import and Export (Data Loader)
  • Duplicate Management and Data Cleaning
  • Data Backup and Restore
  • Organization-Wide Defaults
  • Role Hierarchy and Sharing Settings
  • Field and Object-Level Security
  • Introduction to AppExchange
  • Installing and Managing Apps
  • Mobile App Setup and Customization
  • Overview of Latest Salesforce Releases (Winter/Summer)
  • Salesforce Einstein for Admins

Real-time Requirement Topic 

  • Salesforce Architecture and MVC Framework
  • Understanding Metadata and Multi-Tenant Environment
  • Introduction to Apex
  • Writing Simple Apex Classes and Triggers
  • SOQL and SOSL Queries
  • Introduction to Visualforce Pages
  • Building Custom User Interfaces with Visualforce
  • Controllers and Extensions
  • Introduction to Salesforce Lightning
  • Building Lightning Web Components
  • Styling LWC and Lightning Data Service
  • Writing Triggers for Business Logic
  • Managing Governor Limits
  • Bulk Triggers and Best Practices
  • REST and SOAP APIs
  • Calling External Services
  • Salesforce to Salesforce Integration
  • Developing Custom Objects and Fields
  • Customizing Standard Objects
  • Trigger and Process Automation with Apex
  • Writing Test Classes in Apex
  • Debugging Techniques
  • Best Practices for Code Coverage

 

  • Change Sets and Sandboxes
  • Continuous Integration and Deployment (CI/CD)
  • Managing Packages and Releases
  • Salesforce Winter/Summer Releases for Developers
  • Enhancements in Apex and LWC
  • Salesforce Einstein and AI Integration

This syllabus offers a comprehensive guide for learning both Admin and Developer roles in Salesforce CRM, covering essential tools and latest updates.

1. Salesforce Lead Management System

2. Customer Support Case Management System

3. Salesforce Inventory Management

4. Custom Quote Generation Tool

5. Event Management System

6. Sales Forecasting Dashboard

7. Employee Onboarding Application

8. Salesforce Integration with External System

9. Customer Feedback and Survey Management

10. Campaign Management System

SDLC Trainer's Feedback
Asish R

Real-Time IT Expert

This course includes:
  • Hands-on Experience
  • Industry-Relevant Skills
  • Expert Instruction
  • Comprehensive Curriculum
  • Career Advancement
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Real-Time Projects

Our SDLC training program includes real-time projects that simulate actual industry scenarios.

Unlimited Access

We offer unlimited access to our course materials, including video tutorials, interactive exercises, and comprehensive documentation.

24/7 Learning Assistance

Our dedicated support team is available around the clock to assist you with any questions or issues you might encounter.

Track Growth

Our training program includes tools and assessments to track your growth and performance throughout the course.

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Testimonials

These reviews highlight various aspects of your training program, emphasizing the practical application, support, and value that students experience.

"I had an outstanding experience with this SDLC training program. The real-time projects provided practical insights and hands-on experience that were invaluable. The unlimited access to course materials allowed me to learn at my own pace, and the 24/7 learning assistance was always helpful. Highly recommended for anyone looking to advance their skills in software development."
Excellent Learning Experience
Excellent Learning ExperienceRajama R
"This training program is comprehensive and well-structured. The modules covered all aspects of the SDLC, and the real-time projects made the learning process engaging. The support team was available whenever I needed help, and the ability to track my progress kept me on track. I feel much more confident in my software development skills now."
Comprehensive and Supportive
Comprehensive and SupportiveSandeep N
"The value I received from this SDLC training program exceeded my expectations. The content was thorough, the projects were relevant, and having unlimited access to the resources was a major plus. The 24/7 learning assistance ensured that any questions I had were answered promptly. I believe this training is an excellent investment for anyone serious about a career in software development."
Great Value for Money
Great Value for MoneyBharath G
"What sets this training apart is its focus on practical application. The real-time projects provided a realistic view of the challenges faced in the industry, and the interactive elements of the course made learning enjoyable. The constant support from the team was reassuring, and the growth tracking tools helped me stay motivated and on top of my learning goals."
Highly Interactive and Practical
Highly Interactive and PracticalLavanya R
"This SDLC training program was professional and efficient. The course material was well-organized, and the real-time projects added significant value. The unlimited access and 24/7 support were incredibly useful, and I appreciated the detailed feedback on my progress. I would recommend this training to anyone looking to enhance their understanding of the software development life cycle."
Professional and Efficient
Professional and EfficientRadha G
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